“Please choose the appropriate form below so we can better assist you with your eyewear, prescription, return, or service request.”
General Inquiry
We’re Here to Help
Have questions about prescription lenses, products, services, measurements, or your order? Send us a message and we’ll respond as soon as possible.
Order Request
Request an Eyewear Order
Submit your prescription information, lens preferences, and order details. Please provide accurate information to help us process your request efficiently
Return Request
Returns, Warranty & Order Concerns
Use this form to request a return, exchange, warranty review, prescription change, or report an issue with your order.
Visit Request
Request a Mobile Optical Visit
Request an appointment for eyewear assistance, frame adjustments, measurements, or optical support services when available. Visits are by appointment only.
Subscribe
Stay Connected with RDME5 Eyewear
Subscribe to receive updates, product announcements, promotions, and helpful optical information from RDME5 Eyewear.
Customer Reviews & Feedback
Your experience matters to us. We appreciate every review and every story shared by our customers. Your feedback helps RDME5 continue improving our service and provide a better eyewear experience.