Terms & Conditions
Effective Date: May 29, 2026
Business Name: RDME5, LLC / RDME5 Eyewear
Website: RDME5.com
1. Introduction
Welcome to RDME5 Eyewear. By accessing this website, placing an order, uploading a prescription, creating an account, or using our services, you agree to these Terms & Conditions.
RDME5 Eyewear provides online and mobile optical eyewear services. We do not provide eye examinations, medical diagnosis, or medical treatment.
2. Electronic Communication
By using this website or communicating with us electronically, you agree that RDME5 Eyewear may communicate with you through email, website notifications, text messages, forms, or other electronic methods.
Electronic communications satisfy legal communication requirements to the extent permitted by law.
3. Registration and Account Responsibility
Customers may create an account through this website.
Customers are responsible for maintaining the confidentiality of account information, usernames, and passwords. Customers agree to provide accurate and current information and are responsible for activities occurring under their account.
RDME5 Eyewear reserves the right to suspend or terminate accounts if misuse, fraud, or unauthorized activity is suspected.
4. Prescription Requirement
Customers must provide a valid and accurate eyeglass prescription from a licensed eye care provider before prescription eyewear can be processed.
Customers are responsible for ensuring all prescription information submitted is current, complete, and accurate.
RDME5 Eyewear reserves the right to request prescription verification when necessary.
5. Orders and Payments
All orders are subject to review and approval. RDME5 Eyewear reserves the right to refuse, cancel, or delay any order if prescription information is incomplete, inaccurate, expired, or if a product or service cannot be properly fulfilled.
Payment must be completed before order processing unless otherwise approved.
Prices, taxes, shipping fees, promotions, and product availability may change without notice.
6. Patient’s Own Frame
Customers may request new lenses using their own frame.
By submitting a customer-owned frame, the customer understands and accepts that frames may be worn, fragile, discontinued, or unsuitable for new lens installation.
RDME5 Eyewear will handle all frames with care; however, we are not responsible for frame damage caused by age, hidden stress fractures, brittleness, previous repairs, normal wear, or frame condition during the lens installation process.
7. Shipping and Delivery
Shipping and delivery times are estimates only and may vary due to lab processing, prescription verification, inventory availability, weather conditions, shipping carrier delays, or circumstances beyond our control.
RDME5 Eyewear is not responsible for delays caused by incorrect customer information or third-party shipping carriers.
8. Returns, Refunds, and Warranty
Due to the custom nature of prescription lenses and eyewear, certain products may be non-refundable once processing or lab production has started.
RDME5 Eyewear may review requests involving manufacturing defects, prescription changes, damaged items, or lab-related issues on a case-by-case basis.
Non-prescription items may be eligible for return if unused and returned in original condition.
Customers are responsible for return shipping costs unless otherwise approved.
Warranty coverage, if applicable, is limited to manufacturing defects and does not include misuse, accidental damage, neglect, or unauthorized modifications.
9. Responsible Website Use
Users agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
Users may not:
misuse the website,
interfere with website security,
attempt unauthorized access,
distribute malicious software,
submit false information,
or engage in unlawful or harmful activities.
RDME5 Eyewear reserves the right to restrict or terminate website access for violations of these Terms.
10. Intellectual Property
All website content, including logos, graphics, text, product descriptions, videos, downloadable materials, images, website design, and other content remain the property of RDME5 Eyewear unless otherwise stated.
Content may not be copied, reproduced, distributed, modified, or used without written permission.
11. Third-Party Services and Property
This website may contain links or services provided by third parties, including payment processors, shipping providers, hosting companies, analytics services, social media platforms, or external websites.
RDME5 Eyewear is not responsible for the content, services, privacy practices, availability, or policies of third-party companies or websites.
12. Idea Submission
Unsolicited ideas, suggestions, concepts, feedback, or materials submitted to RDME5 Eyewear may be used without compensation or obligation unless otherwise agreed in writing.
13. Privacy
Customer information submitted through this website is handled in accordance with our Privacy Policy.
We may collect customer contact information, prescription information, order details, and website usage data necessary to provide products and services.
14. Warranties and Limitation of Liability
This website and all services are provided “as is” and “as available.”
RDME5 Eyewear makes no guarantees regarding uninterrupted website access, product availability, or error-free operation.
RDME5 Eyewear is not responsible for indirect, incidental, consequential, or special damages related to:
website use,
prescription errors provided by customers,
order delays,
third-party services,
shipping delays,
or customer-owned frames.
To the fullest extent permitted by law, RDME5 Eyewear’s total liability shall not exceed the amount paid by the customer for the product or service involved.
15. Legal Compliance
Customers agree to use this website and services in compliance with applicable local, state, and federal laws and regulations.
16. Assignment
Customers may not transfer or assign their rights or obligations under these Terms & Conditions without written consent from RDME5 Eyewear.
17. Breaches of Terms
RDME5 Eyewear reserves the right to suspend, restrict, terminate website access, cancel orders, or refuse service if these Terms & Conditions are violated.
18. Force Majeure
RDME5 Eyewear shall not be liable for delays or failure to perform due to events beyond reasonable control, including natural disasters, supply shortages, internet outages, labor shortages, shipping disruptions, government actions, or other unforeseen events.
19. Indemnification
You agree to indemnify and hold harmless RDME5 Eyewear, its owners, affiliates, employees, contractors, and service providers from claims, damages, liabilities, expenses, or legal fees arising from:
misuse of this website,
violation of these Terms,
inaccurate information submitted by customers,
or unlawful activities connected to website use.
20. Waiver
Failure by RDME5 Eyewear to enforce any provision of these Terms & Conditions shall not constitute a waiver of any rights.
21. Entire Agreement
These Terms & Conditions, together with the Privacy Policy and related policies posted on this website, constitute the entire agreement between the customer and RDME5 Eyewear regarding website use and services.
22. Updating These Terms
RDME5 Eyewear may update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.
Continued use of this website constitutes acceptance of any updates.
23. Choice of Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of the State of Nevada and applicable United States laws.
Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the courts located in Nevada, United States.
24. Contact Information
RDME5 Eyewear
RDME5, LLC
4220 S. Maryland Pkwy. Ste. 200
Las Vegas, NV 89119
Mailing Address Only / By Appointment Only
Email: [email protected]
Website: RDME5.com